Kyoto/Osaka@Japan

Shipping

1. We usually ship your goods within 4-7 business days after receiving your payment. It may take up to 15 business days at most.
2. Shipping method:FedEx/DHL/Japan Post/etc.
3. Japan Post may take more than one month to arrive depending on the shipping country and congestion period.
4. We always send the item with a tracking number. So please place an order without any concern on delivery. You can always track the delivery status.
5. Shipping is only available to the address registered in eBay. If you want us to send another address, please change your address on eBay and then place an order.
6. Shipping is available from Monday to Friday. Weekends and National holiday are not available because freight companies are closed.

About Importer's Obligation

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Thank you for your understanding.

Note

1. Newer, older items may have damage to the box.
2. Older items, even if listed as new, may have damage to the box or item. Please check the photos carefully.
3. Even if the item is new, the box may have been opened to check the item.
4. New and unopened items may have manufacturer defects because the contents cannot be checked.
5. Used items may miss minor scratches.
6. Clothing, Plush toys, bags, etc. may be folded or compressed to make the item smaller for shipping.
7. If the packing box for the product is large, the product box will be used as a packing box for the shipment.

Statement on Legal Compliance and Quality Assurance for the Sale of Used Goods

At our business, all used items are directly purchased from trusted consumers or authorized sellers.
This ensures the provenance and quality of each product. We strictly adhere to the following practices:

Legal Compliance:

The products we handle comply with the Lanham Act, Common Law infringement, Unfair Competition Prevention Laws, and equivalent laws in other countries.
This is because we thoroughly verify the origin and rights of each product, and seek legal advice when necessary.
Quality Assurance: We rigorously clean and disinfect all items before listing them for sale and conduct quality control checks.
This guarantees that we provide safe, high-quality products to our customers.

Transparency and Responsibility:

If it's brought to our attention that any of our listings may violate the aforementioned laws, we will promptly investigate and take the necessary actions.
Moreover, we commit to promptly correcting any misinformation and maintaining transparency.

Handling of Misinformation:

While we strive for accuracy, there may be instances of unintentional misinformation due to human error.
If you encounter such issues, please contact our administration. We promise to address your concerns with courtesy and professionalism.

Customer Engagement:

We always respond courteously and promptly to customer feedback and inquiries.
We are committed to ensuring that our customers can shop with confidence and enjoyment.
If you have any questions or concerns about our products, please do not hesitate to contact us.

Copyright (c) 2022 kata513 ITK.

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